Should I use AI in my business?

In today’s fast-paced digital landscape, ChatGPT and similar Artificial Intelligence (AI)-powered tools have gained significant attention for their potential to enhance productivity and streamline work processes. However, it’s essential to exercise caution to avoid a number of pitfalls when integrating these technologies into your business.

Whilst there are many strengths and positives to using AI in your business, there are also a number of limitations to be aware of to ensure you are not increasing the risk of misinformation, and that you continue to have human oversight in the verification and use of any AI generated information.

  1. Unverified Information: ChatGPT can provide information that isn’t always accurate or up to date, making it essential to verify AI-generated content before relying on it for decision-making.
  2. Data Limitations: ChatGPT’s knowledge is based on past data and may not include the latest information, so it’s important to cross-reference AI-generated insights with current data sources.
  3. Security Concerns: To protect sensitive information, never input personal data into ChatGPT or similar AI tools and ensure your business follows strict data security protocols.
  4. Complementary, Not Replacement: Remember that ChatGPT should complement human expertise, not replace it, as it lacks the judgment, skills and expertise professional advisors provide.

ChatGPT and similar AI software can be valuable tools to use in your business. However, they should be used as a complementary tool, never as a substitute for the skills and knowledge of an experienced person or professional, who can understand the detail and nuances of an individual or business’ particular situation.

Contact Pilot

To ensure you have the right business processes and expert oversight in your business, contact Angela Stavropoulos or Kristy Baxter from Pilot’s Medico team on 07 3023 1300 or